Most Newcastle businesses we talk to have the same story. They know AI should be doing more of the admin. They have tried ChatGPT. They have been pitched by a London agency charging six figures. And they are still doing the same manual work they were doing last year.
This is a plan for the middle ground. Simple AI automation, deployed in 90 days, built around the way your business actually runs.
Who this is for
Businesses in Newcastle, Durham, Sunderland, Teesside, and the wider North East with between 10 and 200 staff. Ops-heavy operations. Finance, legal, logistics, professional services, manufacturing, or hospitality. Teams where the growth ceiling is set by how many hours people can spend on admin, not by the work itself.
If you are a Newcastle ops manager reading five-figure monthly invoices for manual data entry, this is for you.
What simple actually means
Simple AI automation is not ChatGPT. It is not a Zapier workflow. It is custom software that takes one repetitive, high-volume task in your business and removes the human step.
Examples we have shipped for UK and North East clients, across very different shapes:
Full-backend automation for an accounting firm. Ledger reconciliation, VAT returns, payroll, client reporting, compliance checks. The team went from 12 accountants to 2 senior reviewers. 10 staff were redeployed from admin to sales and client work.
Real-time fraud detection for a gaming operator. GPU-accelerated pattern matching across millions of chat messages to spot coordinated bot networks. Detection latency dropped from over an hour to under 30 seconds. 18 percent of revenue recovered in the first 90 days.
Sub-200ms hospitality CRM. Face-scan guest recognition integrated with a columnar query engine. 500,000 guest profiles queryable in 0.4 milliseconds on a standard office laptop. Personalisation happens at walk-in, not after the guest has left.
On-device private AI for a dental practice. Scheduling, patient records, insurance claims, follow-ups. Zero data leaves the clinic network. 70 percent of administrative time eliminated. UK GDPR and NHS DSP compliant by architecture, not by policy.
DPO and SAR automation for a higher education client. Subject access request turnaround compressed from 22 days to under 4 hours. Continuous compliance monitoring instead of quarterly audits. 95 percent faster on a regulatory bottleneck that gets firms fined when it slips.
Live-adapting proposal engine for a UK consultancy. Dynamic pitch deck generation from raw client data. Delivery time dropped from 3 to 5 days down to under 15 minutes. Proposal cycle compressed by 80 percent. A 700-hour manual process that used to run 25 times a year now runs in 30 minutes per cycle.
None of these are novel research. They are boring, concrete, and they pay back fast.
The 90-day plan
Days 1 to 14: audit
We map your operations end to end. Every repetitive process, every handoff, every piece of data that gets copied from one system to another. We score each process on volume, time cost, and automation difficulty.
The output is a ranked list. The top three processes go into the build pipeline. Everything below the line waits.
Days 15 to 45: build the first workflow
We take the highest-ranked process and ship it. Full code. Real integration with your existing systems (Sage, Xero, Salesforce, Microsoft 365, whatever you run on). A real AI pipeline, not a prompt.
By day 45 you have one workflow running in production. Your team sees it working. Volume ramps up.
Days 46 to 75: build the second and third
With the first one live and generating return, we ship the next two. Faster this time, because the infrastructure is already in place.
Days 76 to 90: measure and plan phase two
We pull the numbers. Hours saved. Error rate change. Throughput per head. You see exactly what the first three workflows returned, and we agree the next quarter together.
Why Newcastle matters
You do not strictly need a Newcastle-based agency. You need one that understands UK regulation, British business culture, and the kind of SMB that picks up the phone instead of filling in a form.
Being based in Newcastle means we sit across from you for the discovery session. We know the accountancy and legal firms on Grey Street. We have walked the Team Valley manufacturing estates. We understand why a Tyneside logistics company operates differently from a London one.
Newcastle also happens to produce some of the UK's strongest enterprise engineering talent. Northumbria, Newcastle University, and Durham feed a cluster of senior developers trained through years of Sage, Nissan tier one suppliers, and a deep regional software industry. That is what sits behind every build we ship.
What it costs
We work on a 12-month retainer model. Existing systems engagements start at £4,000 per month and new-system builds start at £6,000 per month, scaling with the complexity of the pipeline, integration depth, and compliance requirements. Exact pricing is set on consultation.
The full retainer breakdown is on our services page. For a deeper walk through of what AI automation does and does not cost a UK SMB, see our cost guide.
Getting started
The first step is a 30-minute discovery call. We tell you straight whether this is a fit, and if it is we send you a written scope within a week.
